Privacy Policy

Vextra Limited ("WardWise", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our civic intelligence platform.

By accessing or using WardWise, you agree to this Privacy Policy. If you do not agree with the terms, please do not access the platform.

Personal Information: When you register, we collect your National Identification Number (NIN), name, phone number, email address, and location data (state, LGA, ward, polling unit).

Survey Responses: Your responses to civic surveys about community priorities and candidate preferences.

Usage Data: Information about how you interact with our platform, including access times, pages viewed, and referring URLs.

Device Information: Browser type, operating system, device identifiers, and IP address for security and analytics purposes.

Voter Verification: To verify your identity and eligibility using NIN validation through authorized government APIs.

Platform Services: To provide, maintain, and improve our civic engagement services.

Aggregated Insights: To generate anonymized, aggregate data insights for candidates and political campaigns. Individual responses are never shared.

Communication: To send important updates about the platform, your account, and civic activities in your area.

Security: To detect, prevent, and address technical issues, fraud, or security breaches.

We Do Not Sell Your Data: WardWise does not sell, rent, or trade your personal information to third parties for marketing purposes.

Aggregated Data: Candidates and campaign teams receive only aggregated, anonymized insights at the ward or LGA level. They cannot identify individual voters.

Legal Requirements: We may disclose information if required by law, court order, or government authority.

Service Providers: We work with trusted third-party service providers who assist in operating our platform, subject to strict confidentiality agreements.

We implement industry-standard security measures including encryption in transit (TLS/SSL) and at rest, secure authentication, and regular security audits.

Access to personal data is restricted to authorized personnel who need it to perform their duties.

While we strive to protect your data, no method of transmission over the internet is 100% secure. Use the platform at your own risk.

We retain your personal information for as long as your account is active or as needed to provide services.

You may request deletion of your account and associated data by contacting our support team.

Some information may be retained for legal, regulatory, or legitimate business purposes even after account deletion.

Access: You have the right to request access to the personal information we hold about you.

Correction: You may request correction of inaccurate or incomplete information.

Deletion: You may request deletion of your account and personal data, subject to legal retention requirements.

Portability: You may request a copy of your data in a commonly used format.

To exercise these rights, contact us at support@wardwise.ng

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last Updated' date.

Continued use of the platform after changes constitutes acceptance of the updated policy.